You Should Do All Of The Following Activities During The Connect Phase Of Your Inbound Sales Strategy EXCEPT:

How Can You Start Building Rapport Before Getting On A Call?

By researching your prospect By practicing your sales pitch By sending multiple emails to prepare the buyer for the call By preparing a discount ahead of time Download HubSpot Inbound Sales Certification Exam Answers (PDF)

How Quickly Should You Contact Inbound Leads?

Preferably within minutes of receiving the lead. Preferably within a day or two of receiving the lead. Not too quickly, so you don’t seem overeager. On a weekly cadence, since these leads are unlikely to lose interest in your offering. Download HubSpot Inbound Sales Certification Exam Answers (PDF)

You Should Do All Of The Following Activities During The Explore Phase Of Your Inbound Sales Strategy EXCEPT:

Explore your lead’s goals and challenges. Guide your lead toward the right conclusion, even if that’s not to buy from you. Explore the ways your product or service can help your lead achieve their goals or overcome their challenges. Position yourself as an expert who can help your lead sort through their goals and challenges. […]