- Expand your writing
- Summarize your conversation
- Change the tone of your writing
- Create a new ticket
The correct answer is:
- Expand your writing
- Summarize your conversation
- Change the tone of your writing
Related Post
If your support reps have trouble prioritizing tickets, consider _______.
Creating a “high priority” view. Setting SLAs. Using automation to move tickets to different stages. All of the above. The correct answer is: All of the above.
When should you use multiple ticket pipelines?
If your tickets go through different stages If you provide multiple products or services If you have multiple customer service agents If your tickets have different priorities The correct answer is: If your tickets go through different stages.