- It’s an easy way to answer complicated questions.
- It’s immediate.
- It’s easy to convey tone.
- All of the above
The correct answer is:
- It’s immediate.
Related Post
True or false? You should write new knowledge base articles every day.
True False The correct answer is: False.
Which survey asks the following question: How easy was it for you to handle your issue?
Customer effort score Net promoter score Customer satisfaction survey None of the above The correct answer is: Customer effort score.
What is a snippet?
A reusable text block An email template The bit of text on a ticket record A ticket The correct answer is: A reusable text block.