- They’re service level agreement (SLA) when serving people who match that persona.
- The percentage of your customer base represented by that persona.
- The persona’s full contact information and purchasing history so they know how to respond to service calls from them.
- The parts of your offering that the persona likes most and least.
True Or False? A Customer’s Buying Journey Is Ever-Evolving. You Should Make Updates As You Learn More About Your Buyer Persona.
True False Download HubSpot Inbound Certification Exam Answers (PDF)
To capture a visitor’s information via a form To deliver an offer that a business is promoting To promote an offer on a website page, blog post or email To help nurture leads in order to turn them into customers Download HubSpot Inbound Certification Exam Answers (PDF)
From the very first moment someone interacts with your business From the moment they become a customer to delight them into promoters At the beginning of the sales process After they have used your product or service Download HubSpot Inbound Certification Exam Answers (PDF)