- They’re service level agreement (SLA) when serving people who match that persona.
- The percentage of your customer base represented by that persona.
- The persona’s full contact information and purchasing history so they know how to respond to service calls from them.
- The parts of your offering that the persona likes most and least.
Fill In The Blank: _______________ Is A Friendly, Harmonious Relationship; A Relationship Characterized By Agreement, Mutual Understanding, Or Empathy That Makes Communication Possible Or Easy.
Friendship Professionalism Communication Rapport Download HubSpot Inbound Certification Exam Answers (PDF)
A knowledge base A notepad A CRM system An email provider Download HubSpot Inbound Certification Exam Answers (PDF)
If Your Content Is Focused On The Different Solutions To Your Buyer Persona’s Problem, Where Would That Content Fit Into The Buyer’s Journey?
Awareness Consideration Decision All of the above Download HubSpot Inbound Certification Exam Answers (PDF)