- Voice of the customer
- Social listening
- Inbound services
- Customer personas
Identify questions that might be asked Identify topics you need to have information on Identify topics you may have information on, and what types of questions may be asked Identify content for your blog and marketing pages that would be used to generate leads Download HubSpot Inbound Certification Exam Answers (PDF)
True Or False? If A Lead Flow Only Asks For A Visitor’s Email Address, That’s Enough Information To Create A Useful Record In The CRM.
An email address is enough information for the CRM to create a contact record where you’ll be able to see a full history of the pages that the visitor has viewed on your website. The CRM may also be able to find company information about the person and create a company record based on their […]
To exceed expectations To provide an outstanding experience every time a prospect or customer interacts with your company To go the extra step to ensure a prospect or customer accomplishes what they set out to do All of the above Download HubSpot Inbound Certification Exam Answers (PDF)