True or false? It’s a best practice to send your NPS survey to customers monthly.

When setting up your knowledge base in HubSpot, you need to connect your _______.

help desk domain brain Conversations inbox The correct answer is: domain.

Fill in the blank: When responding to a customer, you should use an email template to______.

answer a generic question answer a complicated question insert a knowledge base article transfer the email The correct answer is: answer a generic question.

True or false? It’s a good idea to write your knowledge base titles as questions.

True False The correct answer is: True.