True or false? When writing custom feedback surveys, use a variety of open-ended and closed-ended questions.

A customer portal is a __________.

home base where customers can view, open, and reply to support tickets. place where customers can open tickets, but not reply to them. HubSpot account for folks who don’t have paid seats. place where your customers can buy your products or services. The correct answer is: home base where customers can view, open, and reply […]

________ is for folks who need to create basic, out-of-the-box reporting.

The report builder Service analytics The report library The report synthesizer The correct answer is: The report synthesizer.

All of following are appropriate ways you can encourage folks to fill out your feedback surveys EXCEPT:

Offer incentives like a five dollar gift card Keep your surveys short and to the point Email customers daily until they fill out the survey Offer surveys via multiple channels The correct answer is: Email customers daily until they fill out the survey.