- Help desk
- Customer feedback surveys
- Project management
- Knowledge base
The correct answer is:
- Project management.
Related Post
In Service Hub, you can set SLAs based on how long it takes your reps to first respond to a ticket and/or how long it takes reps to _____.
close the ticket. send the CSAT survey. respond to the second customer interaction. work on a new ticket. The correct answer is: close the ticket.
How often should a customer effort score survey be used?
After every support interaction Quarterly Monthly After every milestone The correct answer is: After every support interaction.
True or false? When writing custom feedback surveys, use a variety of open-ended and closed-ended questions.
True False The correct answer is: True.