In the engage stage what do you collect from an individual?

Fill In The Blank: ______________ Are People Who Respond To The NPS With A Score Between 0 And 6.

Promoters Passives Detractors Download HubSpot Inbound Certification Exam Answers (PDF)

True or false? Every business exists primarily to create profits.

True — a business might have other goals it wants to achieve, but its leaders must be focused on profits first in order to achieve those other goals. True – A business only exists to create profits for the people it employs. False — businesses should not think about profits at all. Instead, they should […]

When Should You Focus On Delighting People?

From the very first moment someone interacts with your business From the moment they become a customer to delight them into promoters At the beginning of the sales process After they have used your product or service Download HubSpot Inbound Certification Exam Answers (PDF)