True Or False? If You Have An Ideal Customer Profile, You Don’t Need Buyer Personas.

Fill In The Blank: ______________ Are People Who Respond To The NPS With A Score Between 0 And 6.

Promoters Passives Detractors Download HubSpot Inbound Certification Exam Answers (PDF)

When Should You Focus On Delighting People?

From the very first moment someone interacts with your business From the moment they become a customer to delight them into promoters At the beginning of the sales process After they have used your product or service Download HubSpot Inbound Certification Exam Answers (PDF)

Fill in the blank: During the attract stage of the inbound methodology, an inbound business focuses on __________________. (Choose all that apply.)

becoming a trusted advisor to a prospect attracting prospects and customers through relevant and helpful content immediately adding value to a prospect’s buyer’s journey exceeding a prospect’s expectations in the buying process so that they’ll want to tell their friends and family about your company Download HubSpot Inbound Certification Exam Answers (PDF)