Fill in the blank. _________ of customers will never do business with a company again after one negative experience.

Which Of The Following Delight Terms Is Considered To Be Reactive To Your Customers’ Needs?

Customer service Customer support Customer success Download HubSpot Inbound Certification Exam Answers (PDF)

What Does A Knowledge Strategy Allow You To Do?

Identify questions that might be asked Identify topics you need to have information on Identify topics you may have information on, and what types of questions may be asked Identify content for your blog and marketing pages that would be used to generate leads Download HubSpot Inbound Certification Exam Answers (PDF)

True Or False? If A Lead Flow Only Asks For A Visitor’s Email Address, That’s Enough Information To Create A Useful Record In The CRM.

An email address is enough information for the CRM to create a contact record where you’ll be able to see a full history of the pages that the visitor has viewed on your website. The CRM may also be able to find company information about the person and create a company record based on their […]