- draw the reader’s attention to an important detail
- tell your reader what articles to read next
- host Q&As
- ask the reader for feedback
The correct answer is:
- draw the reader’s attention to an important detail.
Related Post
How often should you edit your knowledge base articles?
Any time you get negative feedback on an article Monthly Whenever products or service change pertaining to the article Quarterly The correct answer is: Whenever products or service change pertaining to the article.
How often should you revisit your customer journey map to ensure it’s kept up to date?
Whenever you get an influx of new customers When your business practices change Quarterly Whenever you get negative feedback The correct answer is: When your business practices change.
A customer journey map is a representation of:
the stages a customer goes through with your company where your customers physically are how your prospects become your customers how your customers renew The correct answer is: the stages a customer goes through with your company.