- Creating a “high priority” view.
- Setting SLAs.
- Using automation to move tickets to different stages.
- All of the above.
The correct answer is:
- All of the above.
Related Post
Fill in the blank: When responding to a customer, you should use an email template to______.
answer a generic question answer a complicated question insert a knowledge base article transfer the email The correct answer is: answer a generic question.
Select all that apply. AI helps you write your knowledge base articles in which of the following ways?
Rewrite your content in a different tone. Expand your writing. Turn your writing into audio Shorten your writing. The correct answer is: Rewrite your content in a different tone. Expand your writing. Shorten your writing.
True or false? Your customer journey map should be written from the perspective of your customer.
True False The correct answer is: True.