True or false? You cannot edit the look and feel of your customer portal.

If you’re setting up Service Hub reports for the first time, where should you start?

Service analytics Customer report builder Report library Sales analytics The correct answer is: Service analytics.

True or false? Each team within your company should have their own customer journey map.

True False The correct answer is: False.  

True or false? Customer effort score is measured on a three-point scale.

True False The correct answer is: False.