True or false? You cannot edit the look and feel of your customer portal.

With Service Hub, you can complete all of the following tasks EXCEPT:

Gather intake Route tickets Monitor all social media Respond to support inquiries The correct answer is: Monitor all social media.

What is an advocate?

Someone who gives you a score of 9 or 10 on your NPS survey Someone who helps you generate more business Someone who gets paid for advertising your brand. An employee on your marketing team The correct answer is: Someone who helps you generate more business.

Fill in the blank: With HubSpot’s help desk, you can streamline intake by_________.

Connecting multiple channels to help desk Connecting your personal and team email client Creating a knowledge base Creating a customer portal website The correct answer is: Connecting multiple channels to help desk.