True or false? You cannot edit the look and feel of your customer portal.

True or false? When writing custom feedback surveys, use a variety of open-ended and closed-ended questions.

True False The correct answer is: True.

With ticket ______, you are able to filter down your tickets

views editing stores records customization The correct answer is: views.

Fill in the blank: Creating a customer journey map will help you identify the journey from customer to ______.

employee promoter renewal marketer The correct answer is: promoter.