- A reusable text block
- An email template
- The bit of text on a ticket record
- A ticket
The correct answer is:
- A reusable text block.
Related Post
Which of the following is a benefit of live chat?
It’s an easy way to answer complicated questions. It’s immediate. It’s easy to convey tone. All of the above The correct answer is: It’s immediate.
True or false? You can create cross-object reports from the report builder.
True False The correct answer is: True.
Which of the following CANNOT be done from your help desk?
Live chat. Send an email. Use AI to summarize your conversation. Start a video chat. The correct answer is: Start a video chat.