Which of the following is NOT a “job dimension” that Jobs Theory might uncover?

Fill in the blank. _________ of customers will never do business with a company again after one negative experience.

61% 46% 51% 34% Download HubSpot Inbound Certification Exam Answers (PDF)

When Designing Site Architecture And Navigation, Whose Experience Should Be The Primary Consideration?

The designer The visitor The marketer The salesperson Download HubSpot Inbound Certification Exam Answers (PDF)

True or false? Every customer has to have a fantastic experience in order for your company’s flywheel to accelerate.

True — even a single unhappy customer will scare away potential customers, so you need to hold your teams to a standard of pleasing every single customer they work with. True — if you aren’t providing a flawless customer experience to every one of your customers, you aren’t operating a flywheel company. False — not […]