What might your customer service team use the buyer’s journey for?

True Or False? Conversion Optimization Is NOT An Iterative Process.

True False Download HubSpot Inbound Certification Exam Answers (PDF)

How can thinking of your business as a flywheel improve the handoff between sales and services?

By merging the sales and services teams into a single team By giving more visibility into the steps involved to make the handoff go smoothly By having salespeople take on post-sale responsibilities By providing more granular reporting during the sales process Download HubSpot Inbound Certification Exam Answers (PDF)

All Of The Following Are True About Forms And Lead Flows EXCEPT:

Lead flows collect more detailed information than forms. Lead flows appear on top of the page while forms are embedded in the page. Forms usually have more fields than lead flows. Submissions from lead flows and forms both appear on the contact timeline. Download HubSpot Inbound Certification Exam Answers (PDF)