- Use questions as titles
- Use bullet points
- Use a casual tone
- Use screenshots and GIFs
The correct answer is:
- Use a casual tone.
Related Post
In terms of customer support, what does triage mean?
Gathering support inquiries Responding to support inquiries Reporting and analyzing on support inquiries Categorizing and routing support inquiries The correct answer is: Categorizing and routing support inquiries.
If you’re setting up Service Hub reports for the first time, where should you start?
Service analytics Customer report builder Report library Sales analytics The correct answer is: Service analytics.
According to the prioritization matrix, customer issues that are high impact and high cost should be prioritized:
Today Tomorrow Next week Next year The correct answer is: Tomorrow.