What’s a good NPS score?

All of following are appropriate ways you can encourage folks to fill out your feedback surveys EXCEPT:

Offer incentives like a five dollar gift card Keep your surveys short and to the point Email customers daily until they fill out the survey Offer surveys via multiple channels The correct answer is: Email customers daily until they fill out the survey.

How often should you edit your knowledge base articles?

Any time you get negative feedback on an article Monthly Whenever products or service change pertaining to the article Quarterly The correct answer is: Whenever products or service change pertaining to the article.

Which of the following is an appropriate knowledge base title?

What are the ins and outs of HubSpot? How do I create a custom feedback survey? So you wanna build a chatbot… How to create, send, troubleshoot, and analyze a campaign The correct answer is: How do I create a custom feedback survey?