Fill in the blank: The _______ technique is an effective way to address resistance.

You are at the end of the solution design and planning call with a prospect, but you don’t feel they have bought-in and are confident in your plan. What step(s) should you take?

) Ask the prospect how they feel. Use a tie-down question such as “What do you feel least confident about?” ) Continue to move forward. When you try to close, you’ll learn whether or not they have bought-in. ) Back up in the sales process. Find out where you lost the prospect and don’t move […]

Fill in the blank: After opening the call, the second step of the solution design and planning call is to translate your prospect’s goals into ____________.

measurable inbound targets the CEO test CGP, TCI, and BA SMART inbound goals Download HubSpot Solutions Partner Certification Exam Answers (PDF)

True or false? When running a solution design and planning call, you should develop at least one plan for each inbound target: visitors, leads, and customers.

True False Download HubSpot Solutions Partner Certification Exam Answers (PDF)