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HubSpot Service Hub Software Certification

What type of feedback survey can you add to your live chat?

June 27, 2022Sara TaylorComments Off on What type of feedback survey can you add to your live chat?
  • CES
  • NPS
  • CSAT
  • Custom survey

The correct answer is:

  • CSAT.

Related Post

HubSpot Service Hub Software Certification

True or false? Your leadership team should be the ones to create the customer journey map.

July 6, 2020Sara Taylor

True False The correct answer is: False.

HubSpot Service Hub Software Certification

True or false? You can access conversations from the HubSpot mobile app.

June 27, 2022Sara Taylor

True False The correct answer is: True.

HubSpot Service Hub Software Certification

Which of the following is an example of when you should use a restricted knowledge base?

August 13, 2020Sara Taylor

If you only want your customers, not prospects, to access your information If you don’t want your competitors to access your information If you only want your customers to see the articles once A&B None of the above The correct answer is: A&B.

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You want to understand how easy it is for your customers to get their questions answered from your support team. The appropriate feedback survey to use is:
Custom views in the conversations inbox lets you _________.

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