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HubSpot Service Hub Software Certification

What type of feedback survey can you add to your live chat?

June 27, 2022Sara TaylorComments Off on What type of feedback survey can you add to your live chat?
  • CES
  • NPS
  • CSAT
  • Custom survey

The correct answer is:

  • CSAT.

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True or false? You should only include four stages in your customer journey map.

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True False The correct answer is: False.

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You want to understand how easy it is for your customers to get their questions answered from your support team. The appropriate feedback survey to use is:
Custom views in the conversations inbox lets you _________.

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