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HubSpot Service Hub Software Certification

What type of feedback survey can you add to your live chat?

June 27, 2022Sara TaylorComments Off on What type of feedback survey can you add to your live chat?
  • CES
  • NPS
  • CSAT
  • Custom survey

The correct answer is:

  • CSAT.

Related Post

HubSpot Service Hub Software Certification

Intake is how you _____.

August 13, 2020Sara Taylor

respond to support inquiries receive support inquiries triage support inquiries acknowledge support inquiries The correct answer is: receive support inquiries.

HubSpot Service Hub Software Certification

Select all that apply. What intake methods can you connect to HubSpot?

May 8, 2024Sara Taylor

Calling Forms Team email Instagram messenger The correct answer is: Forms Team email

HubSpot Service Hub Software Certification

In Service Hub, you can set SLAs based on how long it takes your reps to first respond to a ticket and/or how long it takes reps to _____.

March 24, 2022Sara Taylor

close the ticket. send the CSAT survey. respond to the second customer interaction. work on a new ticket. The correct answer is: close the ticket.  

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You want to understand how easy it is for your customers to get their questions answered from your support team. The appropriate feedback survey to use is:
Custom views in the conversations inbox lets you _________.

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