- CES
- NPS
- CSAT
- Custom survey
The correct answer is:
- CSAT.
Related Post
You can do all of the following from a ticket record EXCEPT:
Make a call Send an email Create an internal task for yourself or a colleague Start a video chat The correct answer is: Start a video chat.
Which of the following CANNOT be done from your help desk?
Live chat. Send an email. Use AI to summarize your conversation. Start a video chat. The correct answer is: Start a video chat.
Which of the following is a benefit of live chat?
It’s an easy way to answer complicated questions. It’s immediate. It’s easy to convey tone. All of the above The correct answer is: It’s immediate.