What type of feedback survey can you add to your live chat?

True or false? You should only ask a customer to become an advocate over the phone.

True False The correct answer is: False.

True or false? It’s a best practice to send your NPS survey to customers monthly.

True False The correct answer is: False.

True or false? The only way to move tickets to different stages is manually.

True False The correct answer is: False.