True Or False? Jumping Onto An Unrelated Hashtag To Promote Your Material Is Spammy.

What Is A Social Media Service Level Agreement (SLA)?

A contract between a service provider and a customer regarding the scope of the in- person or over-the-phone service to be provided The agreement a company makes to commit to answering social media responses in a specific amount of time A confidentiality agreement that creates a legal obligation to privacy and compels those who agree to keep […]

Why Do Stakeholders Matter As You Begin To Develop Your Team Structure?

Stakeholders help you plan for the future. Stakeholder needs may be the same as your needs and their buy-in may help you influence senior leaders. Stakeholders help you decide if you need to develop a team to help you do social advertising. Stakeholders help you determine how social media for your company will change in the next […]

Let’s Say You Conduct A Content Audit On Your Competitors And See That They’re Having Success With Live Video, But You Haven’t Really Tried Live Video Yet. What Might You Do?

Give up – they’ve already won the space, and it’s doubtful you can catch up at this point. Immediately start doing live video on every channel to take back your audience. Test out live video on different channels, and see how your audience responds. Download HubSpot Social Media Certification Exam Answers (PDF)