When Developing Your Brand’s Tone, _______ Is Key.

Which Of The Following Is NOT An Example Of Active Language You Should Use On A Call-To-Action?

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How Can Social Media Listening Increase Customer Advocacy?

Responding only to positive social posts and re-sharing them tells the rest of your followers how great you are. Responding only to negative social posts with helpful, knowledgeable responses shows that you care. Responding to social posts—whether they’re positive or negative— shows that you’re listening, and your customers are being heard. Responding to a social post within one hour […]

True Or False? Asking For Reviews Is Something You Should Never Do In Social Media.

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