True or false? Experiencing lower ticket volume is a good indicator that your knowledge base is working well.

When should you consider using a chatbot?

If human bandwidth is a constraint If the cost of making a mistake is low If you get a lot of standard questions All of the above The correct answer is: All of the above.

Select all that apply. What intake methods can you connect to HubSpot?

Calling Forms Team email Instagram messenger The correct answer is: Forms Team email

When setting up your knowledge base in HubSpot, you need to connect your _______.

help desk domain brain Conversations inbox The correct answer is: domain.