- Promoters
- Passives
- Detractors
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What is the role of “back office” teams (accounting, legal, etc.) in creating buyer personas?
Back office teams don’t need to be involved in creating buyer personas, but they should understand and accept the finished personas. Back office teams often have key insights to offer during the creation process and should be invited to help create your buyer personas. Back office teams should own the buyer persona creation process because […]
True Or False? NPS Is Calculated By Subtracting The Detractors Percentage From The Passives Percentage.
True False Download HubSpot Inbound Certification Exam Answers (PDF)
True Or False? Content Is Only Used During The Attract And Delight Stages Of The Inbound Methodology.
True False Download HubSpot Inbound Certification Exam Answers (PDF)