- Understand the issue
- Find relevant context
- Diagnose the problem
- Ask for help
The correct answer is:
- Ask for help.
Related Post
True or false? It’s a best practice to send your NPS survey to customers monthly.
True False The correct answer is: False.
Which of the following is an appropriate knowledge base title?
What are the ins and outs of HubSpot? How do I create a custom feedback survey? So you wanna build a chatbot… How to create, send, troubleshoot, and analyze a campaign The correct answer is: How do I create a custom feedback survey?
Which of the following is NOT an appropriate way to categorize your knowledge base articles?
By persona By product or service By author By customer stage The correct answer is: By author.