HubSpot Service Hub Software Certification

All of the following are stages of troubleshooting EXCEPT:

Sara TaylorComments Off on All of the following are stages of troubleshooting EXCEPT:
  • Understand the issue
  • Find relevant context
  • Diagnose the problem
  • Ask for help

The correct answer is:

  • Ask for help.

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HubSpot Service Hub Software Certification

True or false? When setting up your Conversations email inbox, you should connect your personal email.

Sara Taylor

True False The correct answer is: False.
HubSpot Service Hub Software Certification

True of false? You can edit the NPS question in HubSpot.

Sara Taylor

True False The correct answer is: False.
HubSpot Service Hub Software Certification

True or false? Knowledge base articles should be casual, personable, and anecdotal.

Sara Taylor

True False The correct answer is: False.