- To save money
- To learn who your advocates are
- To understand what your customers think of you
- To know what to improve upon
The correct answer is:
- To save money.
Related Post
A service level agreement is a(n)
Ticket pipeline Commitment between a service provider and a client Understanding of the amount of time it takes a company to solve a problem Agreement between two competing companies The correct answer is: Commitment between a service provider and a client.
When setting up your knowledge base in HubSpot, you need to connect your _______.
help desk domain brain Conversations inbox The correct answer is: domain.
What information can a user see in their customer portal?
How long a rep has to respond to the ticket before an SLA breach Ticket replies from customer service agents How many other customers have filed a similar ticket All of the above The correct answer is: Ticket replies from customer service agents.