Which survey asks the following question: How easy was it for you to handle your issue?

In order to assess customer service agent performance, which of the following reports should you look at?

Ticket close total by rep Ticket totals over time Ticket totals by source Knowledge base article views The correct answer is: Ticket close total by rep.

Select all that apply. What intake methods can you connect to HubSpot?

Calling Forms Team email Instagram messenger The correct answer is: Forms Team email

Fill in the blank: Reach out to your ______ to ask them to complete advocacy actions.

promoters detractors passives marketing team The correct answer is: promoters.