HubSpot Service Hub Software Certification

True or false? Most people prefer using self-service compared to phone support.

Sara TaylorComments Off on True or false? Most people prefer using self-service compared to phone support.
  • True
  • False

The correct answer is:

  • True.

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HubSpot Service Hub Software Certification

Which of the following tools is NOT included in HubSpot’s Service Hub?

Sara Taylor

Help desk Customer feedback surveys Project management Knowledge base The correct answer is: Project management.
HubSpot Service Hub Software Certification

True or false? You should only ask a customer to become an advocate over the phone.

Sara Taylor

True False The correct answer is: False.
HubSpot Service Hub Software Certification

All of the following are reasons to collect feedback EXCEPT:

Sara Taylor

To save money To learn who your advocates are To understand what your customers think of you To know what to improve upon The correct answer is: To save money.