- It’s immediate
- It provides a paper trail
- You can insert screenshots and gifs
- It’s conversational
The correct answer is:
- It’s immediate
Related Post
How often should you edit your knowledge base articles?
Any time you get negative feedback on an article Monthly Whenever products or service change pertaining to the article Quarterly The correct answer is: Whenever products or service change pertaining to the article.
True or false? You should only include four stages in your customer journey map.
True False The correct answer is: False.
A help desk does all of the following EXCEPT:
Streamline intake Provide feedback Improve experiences with reporting Triage customer issues The correct answer is: Provide feedback.