________ is for folks who need to create basic, out-of-the-box reporting.

True or false? Each team within your company should have their own customer journey map.

True False The correct answer is: False.  

An example of a customer using self-service is when they:

live chat with an employee Search for their inquiry and finds an article Search for their inquiry and ends up calling the company emails with an employee The correct answer is: Search for their inquiry and finds an article.

When setting up your knowledge base in HubSpot, you need to connect your _______.

help desk domain brain Conversations inbox The correct answer is: domain.