True or false? You need an advanced degree in order to be a qualified RevOps professional.

Situation: Ruthie’s Office Furniture sells office furniture to offices that need furniture. Ruthie believes passionately that all contracts should be signed by hand, so she requires her clients to send them to her using a fax machine. This is an example of:

Adding force Removing friction Adding good friction Adding bad friction Download HubSpot Revenue Operations Certification Exam Answers (PDF)

Situation: C’est Wot is a Quebecois-British fusion restaurant specializing in jellied eel poutine. To encourage customers to bring their friends, C’est Wot gives first-time visitors buy-one-get-one meal vouchers for their next visit. This is an example of:

Adding force Removing friction Adding good friction Adding bad friction Download HubSpot Revenue Operations Certification Exam Answers (PDF)

What is a winning aspiration?

Your sales team’s desired win rate. What success looks like for your organization three to five years in the future. The grand vision company founders share with potential investors. The measure of how well your RevOps strategy is achieving its goals. Download HubSpot Revenue Operations Certification Exam Answers (PDF)