- Respectfully answer their questions, then mark them as “unqualified” in your CRM and don’t spend any more time on them.
- Treat them the same way you would treat your target persona because there’s a good chance they’re doing research for that person.
- End the call as quickly as possible because there’s no reason to spend time talking to junior employees.
- Ask to talk to their supervisor and see if you can qualify that person as a lead.
Download HubSpot Inbound Sales Certification Exam Answers (PDF)