Which report(s) do you use to decide which knowledge base articles to write?

Fill in the blank: With HubSpot’s help desk, you can streamline intake by_________.

Connecting multiple channels to help desk Connecting your personal and team email client Creating a knowledge base Creating a customer portal website The correct answer is: Connecting multiple channels to help desk.

True or false? You should only reach out to your detractors.

True False The correct answer is: False.

True or false? Customer journey maps are only useful for customer-facing individuals.

True False The correct answer is: False.