If you’re setting up Service Hub reports for the first time, where should you start?

When should you use multiple ticket pipelines?

If your tickets go through different stages If you provide multiple products or services If you have multiple customer service agents If your tickets have different priorities The correct answer is: If your tickets go through different stages.

You should use custom feedback surveys when you want to understand ________.

overall customer sentiment. how easy it was to solve a problem. the satisfaction of a particular milestone. something that’s not covered in industry standard surveys. The correct answer is: something that’s not covered in industry standard surveys.

With ticket ______, you are able to filter down your tickets

views editing stores records customization The correct answer is: views.