If you’re setting up Service Hub reports for the first time, where should you start?

________ is for folks who need to create basic, out-of-the-box reporting.

The report builder Service analytics The report library The report synthesizer The correct answer is: The report synthesizer.

When should you consider using a chatbot?

If human bandwidth is a constraint If the cost of making a mistake is low If you get a lot of standard questions All of the above The correct answer is: All of the above.

True or false? Customer effort score is measured on a three-point scale.

True False The correct answer is: False.