HubSpot Service Hub Software Certification

If you’ve never set up service reports in HubSpot before, start with _________.

Sara TaylorComments Off on If you’ve never set up service reports in HubSpot before, start with _________.
  • The report builder
  • The report library
  • Service analytics
  • The report customizer

The correct answer is:

  • Service analytics.

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HubSpot Service Hub Software Certification

True or false? Each team within your company should have their own customer journey map.

Sara Taylor

True False The correct answer is: False.  
HubSpot Service Hub Software Certification

True or false? You should only ask a customer to become an advocate over the phone.

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True False The correct answer is: False.
HubSpot Service Hub Software Certification

Which of the following CANNOT be done from your help desk?

Sara Taylor

Live chat. Send an email. Use AI to summarize your conversation. Start a video chat. The correct answer is: Start a video chat.