True or false? You can access conversations from the HubSpot mobile app.

Agent collision detection tells you when another agent is ________.

working on the same message. about to bump into you on the street. available for live chat. unavailable for live chat. The correct answer is: working on the same message.

If you’re setting up Service Hub reports for the first time, where should you start?

Service analytics Customer report builder Report library Sales analytics The correct answer is: Service analytics.

True or false? Experiencing lower ticket volume is a good indicator that your knowledge base is working well.

True False The correct answer is: True.