- If human bandwidth is a constraint
- If the cost of making a mistake is low
- If you get a lot of standard questions
- All of the above
The correct answer is:
- All of the above.
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An example of a customer using self-service is when they:
live chat with an employee Search for their inquiry and finds an article Search for their inquiry and ends up calling the company emails with an employee The correct answer is: Search for their inquiry and finds an article.
True or false? You can access conversations from the HubSpot mobile app.
True False The correct answer is: True.