When setting up your knowledge base in HubSpot, you need to connect your _______.

Intake is how you _____.

respond to support inquiries receive support inquiries triage support inquiries acknowledge support inquiries The correct answer is: receive support inquiries.

If you want to know what your customer thinks about their sales experience, which feedback survey should you use?

Customer effort score Customer satisfaction survey Net promoter score Customer advocacy score The correct answer is: Customer satisfaction survey.

How often should a customer effort score survey be used?

After every support interaction Quarterly Monthly After every milestone The correct answer is: After every support interaction.