What might your customer service team use the buyer’s journey for?

What Kinds Of Information Does Your Sales Team Likely Need Included In Each Persona?

The size of the target market represented by each persona. The full name, title, and direct phone number of the persona so they can reach out and initiate a sales conversation. The goals and challenges the persona typically has that your product can help with. They’re quota for the number of sales they need to […]

Which of the following is NOT true about a flywheel?

Flywheels store momentum. Flywheels represent a circular process rather than a linear one. Flywheels are able to stand unsupported for an indefinite amount of time. Flywheels accelerate as you add more energy to them. Download HubSpot Inbound Certification Exam Answers (PDF)

True or false? Delight is only about the customer experience your service delivers.

True False Download HubSpot Inbound Certification Exam Answers (PDF)