HubSpot Social Media Certification

There Are Certain Actions That Need To Be Taken Into Consideration For A Social Media Crisis. What’s An Action You Should Avoid?

April 18, 2020Knowledge GlassComments Off on There Are Certain Actions That Need To Be Taken Into Consideration For A Social Media Crisis. What’s An Action You Should Avoid?

Pausing marketing emails
Sending out promotional sponsored posts and tweets during a crisis
Assessing the planned blogging and campaign schedule for appropriateness
Creating a blog post to address the situation as needed

Download HubSpot Social Media Certification Exam Answers (PDF)

HubSpot Social Media Certification

How Can Social Media Listening Increase Customer Advocacy?

April 18, 2020Knowledge Glass

Responding only to positive social posts and re-sharing them tells the rest of your followers how great you are. Responding only to negative social posts with helpful, knowledgeable responses shows that you care. Responding to social posts—whether they’re positive or negative— shows that you’re listening, and your customers are being heard. Responding to a social post within one hour […]

HubSpot Social Media Certification

Why Is Content Moderation Important For User-Generated Campaigns?

April 18, 2020Knowledge Glass

To copy the content for use on the company website and in other advertising To engage the community and reward those who go above and beyond To police any incorrect usage of brand logos and assets None of the above Download HubSpot Social Media Certification Exam Answers (PDF)

HubSpot Social Media Certification