- How your customers are changing over time.
- How effective your knowledge base is.
- How productive your reps are.
- All of the above.
The correct answer is:
- How productive your reps are.
Related Post
True or false? When connecting your email to help desk, you should connect your personal email.
True False The correct answer is: False.
Fill in the blank: Companies use customer journey maps to build _______ for their customers.
confidence empathy products roadmaps The correct answer is: empathy.
How do you calculate NPS?
Percentage of promoters minus percentage of passives Percentage of promoters minus percentage of detractors, divided by percentage of passives Percentage of promoters minus percentage of detractors Percentage of promoters The correct answer is: Percentage of promoters minus percentage of detractors.