True False Download HubSpot Inbound Certification Exam Answers (PDF)
True or false? The buyer’s journey is only used by your marketing team.
True False Download HubSpot Inbound Certification Exam Answers (PDF)
Fill in the blank. _________ of customers will never do business with a company again after one negative experience.
61% 46% 51% 34% Download HubSpot Inbound Certification Exam Answers (PDF)
If a sales rep is speaking with a specific person and discovers that the person doesn’t exactly match their assigned persona, what should the sales rep do?
Rely on the information in the persona and ignore apparent differences. Personas often contain information that people don’t know about themselves and should be trusted over anything the individual person says. Focus on serving the person using the information they provide even if it doesn’t match the persona. If the same discrepancy comes up repeatedly, […]
Why is it important to make sure the people buying your product are happy?
Happy customers generate more customers through word-of-mouth recommendations. Word-of-mouth from unhappy customers can prevent potential customers from buying. Happy customers are more likely to become repeat customers. All of the above Download HubSpot Inbound Certification Exam Answers (PDF)
Fill in the blank: During the attract stage of the inbound methodology, an inbound business focuses on __________________. (Choose all that apply.)
becoming a trusted advisor to a prospect attracting prospects and customers through relevant and helpful content immediately adding value to a prospect’s buyer’s journey exceeding a prospect’s expectations in the buying process so that they’ll want to tell their friends and family about your company Download HubSpot Inbound Certification Exam Answers (PDF)
What might your customer service team use the buyer’s journey for?
Cross-sell Up-sell Resell All of the above Download HubSpot Inbound Certification Exam Answers (PDF)
How many customers do you need to interview to identify the job your product does?
1 2 or 3 5 to 10 A minimum of 10 Download HubSpot Inbound Certification Exam Answers (PDF)
Fill in the blank. _________ of consumers have discontinued communications with a company because of irrelevant promotions or messages.
94% 74% 77% 85 Download HubSpot Inbound Certification Exam Answers (PDF)
A YouTube advertiser is looking to drive direct response objectives. Reyna, a YouTube Googler, explains that YouTube for action combines formats powered by Smart Bidding with intent-rich audiences and measurement capabilities that can help turn engagement on YouTube into the actions that matter most. What actions does YouTube drive for advertisers?
YouTube drives actions focused on apps, website activity, lead generation, and offline store visits. YouTube drives action based on bounce rates, return visits, scanned items, and cookie delivery. YouTube drives actions focused on upselling, reselling, barter dealing, and price-matching sales. YouTube drives action based on the time of visit, page views, downloads, and IP address lookups. Download […]
