- Happy customers generate more customers through word-of-mouth recommendations.
- Word-of-mouth from unhappy customers can prevent potential customers from buying.
- Happy customers are more likely to become repeat customers.
- All of the above
To exceed expectations To provide an outstanding experience every time a prospect or customer interacts with your company To go the extra step to ensure a prospect or customer accomplishes what they set out to do All of the above Download HubSpot Inbound Certification Exam Answers (PDF)
True or false? If you want to think of your company as a flywheel, you shouldn’t think of your sales process as a funnel.
True False Download HubSpot Inbound Certification Exam Answers (PDF)
Fill In The Blank: _______________ Is A Friendly, Harmonious Relationship; A Relationship Characterized By Agreement, Mutual Understanding, Or Empathy That Makes Communication Possible Or Easy.
Friendship Professionalism Communication Rapport Download HubSpot Inbound Certification Exam Answers (PDF)