- gets the outcome they expected
- renews their account
- gets more than they expected
- tells their network about your product or service
The correct answer is:
- gets more than they expected.
Related Post
Agent collision detection tells you when another agent is ________.
working on the same message. about to bump into you on the street. available for live chat. unavailable for live chat. The correct answer is: working on the same message.
If you want to know what your customer thinks about their sales experience, which feedback survey should you use?
Customer effort score Customer satisfaction survey Net promoter score Customer advocacy score The correct answer is: Customer satisfaction survey.
True or false? A knowledge base is a type of self-service.
True False The correct answer is: True.