A playbook can include all of the following EXCEPT:

You work for a company that has a form where people can request a free consultation. You want to create a list of people in your territory who have submitted this form. Which tool will you need to use to do this?

Saved filters Task queues Forms Lead flows Download HubSpot Sales Software Certification Exam Answers (PDF)

Which of the following is NOT a default contact property in HubSpot CRM?

Favorite flavor of cake (a free-fill sample property) Next activity date (the date of a contact’s next meeting or task, if any) Form submission (the name of any form the contact has submitted from your website) Last contacted (the date or time period a person last received contact from a member of your sales team) […]

When making a call from HubSpot CRM, what’s the best way to take notes during a call?

Add a note to the contact record. Update the “Last Call” property on the contact record. Use the notes area that appears during the call to type notes. The call is automatically recorded, so notetaking is unnecessary. Download HubSpot Sales Software Certification Exam Answers (PDF)