A playbook can include all of the following EXCEPT:

If you enroll a person in a Sequence, what happens when they respond?

The “post-contact” steps of the sequence are triggered, The sequence continues executing until all of the steps are completed. The sequence alerts you that they have responded. The sequence automatically terminates. Download HubSpot Sales Software Certification Exam Answers (PDF)

If you’re enrolling a contact into a sequence and you see a warning that an email has low personalization, what happens when you click the warning?

Nothing HubSpot automatically personalizes the email for you. A help article with email best practices opens in a new window. HubSpot gives you a list of recommendations for improving your email. Download HubSpot Sales Software Certification Exam Answers (PDF)

True or false? In general, you should use the default options provided in the “Lead status” property.

True False Download HubSpot Sales Software Certification Exam Answers (PDF)