- Streamline intake
- Provide feedback
- Improve experiences with reporting
- Triage customer issues
The correct answer is:
- Provide feedback.
Related Post
What is channel switching?
Switching between responding to a customer and leaving a comment on the customer’s record in conversations. Another name for customer portal. Going from live chat to Facebook Messenger to email on a single thread. Switching from using conversations on desktop to using conversations on your mobile device. The correct answer is: Switching between responding to […]
Fill in the blank: With HubSpot’s help desk, you can streamline intake by_________.
Connecting multiple channels to help desk Connecting your personal and team email client Creating a knowledge base Creating a customer portal website The correct answer is: Connecting multiple channels to help desk.
True or false? Customer effort score is measured on a three-point scale.
True False The correct answer is: False.