- overall customer sentiment.
- how easy it was to solve a problem.
- the satisfaction of a particular milestone.
- something that’s not covered in industry standard surveys.
The correct answer is:
- something that’s not covered in industry standard surveys.
Related Post
Fill in the blank: With HubSpot’s help desk, you can streamline intake by_________.
Connecting multiple channels to help desk Connecting your personal and team email client Creating a knowledge base Creating a customer portal website The correct answer is: Connecting multiple channels to help desk.
True or false? Cross-object reporting exists in the service analytics tool.
True False The correct answer is: False.
An example of an extended value milestone is when a customer:
gets the outcome they expected renews their account gets more than they expected tells their network about your product or service The correct answer is: gets more than they expected.